Jakarta – PT XL Axiata Tbk (XL Axiata) continues to improve data network quality to balance the increase in traffic from year to year. To ensure this, this year XL Axiata focused on network development i.e. increasing capacity, efficiency and optimizing to deliver customer experience (customer experience) Which one is better than before.
Initiatives and efforts in terms of increasing network capacity and efficiency and network optimization include radio, Ai Gedi Darmaiosa, Director and Chief Technology Officer of XL Axiata, TransportationAnd the essenceincluding fiber and the implementation of new technologies.
“In addition, rearranging 3G technology to 4G to increase the download speed of the XL Axiata network,” Gedi said in a statement. Commerce.asia Thursday.
Gede, recently added OpenSignal poll results per semester 1 2022, which placed the XL Axiata as the best player in the “download speed” category. (download speed test)” And the “Video viewing and streaming experience (video experience)” This is a testament to the hard work XL Axiata is doing in implementing various initiatives and improving network quality this year.
“The results of the survey that are conducted regularly also show that the steps taken by XL Axiata to provide a better customer experience have been effective,” said Gedi.
According to the poll results OpenSignal In this case, XL Axiata has the fastest average download speed, which is 18.7Mbps, 15.2% to 108.1% faster than other operators can provide. Meanwhile, in the category of viewing experience and Stream Video, XL Axiata has a total rating of 44.8 points.
With the growth of access Stream With the rapid increase in video quality, the quality of user experience has become one of the most important aspects. Quality of access experience Stream Video is measured by technical parameters, including image quality, video upload time, delay rate, etc.
In the framework of the development of the XL Axiata network in 2022, a number of initiatives have been implemented since the beginning of 2022, covering several aspects. Or notreinforcement customer experiencethrough implementation intelligence And the automation To improve network capabilities. This includes network configuration automation, optimization, self diagnosisas well as restore the network.
In addition, XL Axiata has also implemented Automated optimization for VoLTE services, Beside based on value Planning tools Which includes many strategic aspects of business in network planning. with the app Intelligence and automation With this, XL Axiata can improve network quality and efficiency more quickly, asIntelligence and automation This is applied in the process of planning the operation of the network.
then who secondly is to provide a digital service experience that is more in line with the needs of the community, such as providing integrated services for mobile consumer And the HomepageAs well as providing network capacity in line with the needs of each region.
Then the side Third Just as important to provide a more reliable service experience, in this aspect XL Axiata targets 100% network availability by adding 4G BTS that reaches cities in Indonesia.”
4G expansion and 3G setup
To increase 4G network availability, XL Axiata’s efforts include expanding 4G network coverage to reach more residents in cities/regions across the country by adding 4G LTE900 BTS. In addition, the latest technological innovations, such as LTE wireless technology, are also adopted transporter And the Solar cellswhich enables 4G network expansion and equality wide wave Maximum to remote areas.
So far, XL Axiata has expanded its 4G network to 463 cities, supported by about 88 thousand 4G VoLTE BTS. About 46% of the XL Axiata BTS is fiber-covered with nearly 130,000 km of cable the basic scattered all over Indonesia.
“In 2022, the XL Axiata is targeting an additional 12,000 LTE900 BTS in 343 cities,” Jedi said.
XL Axiata continues to expand its reach into overseas regions to support the government in efforts to achieve equality in the digital economy. In cooperation with BAKTI, XL Axiata provides communication services wide wave 4G for 132 villages in Sumatra with the leading, farthest and backward (3T) regions categories.
Meanwhile, for non-3T regions, XL Axiata, in coordination with KOMINFO, provided 4G broadband services to 285 of 861 villages spread across Sumatra, Java, Bali, West and East Nusa Tenggara, Kalimantan and Sulawesi. Construction on all non-3T areas that are XL Axiata commitments is scheduled to be completed by the end of 2022.
XL Axiata also restructured 3G (Sunset) technology to improve network quality and broadband services. This is also to support government policies regarding spectrum efficiency of data networks. As of the end of the first semester of 2022, 3G services have been discontinued in 343 cities/regions and 15 percent of LTE capacity has been added.
Besides the sunset activity on the 3G network, XL Axiata has also activated the service VoLTE. service movement VoLTE It has grown by about 60% throughout 2021.
“This fairly rapid growth in usage also indicates increased customer convenience with services VoLTEwhich among other things is supported by the increased quality of the network”, explained Gede.
5G network implementation
XL Axiata has introduced a limited 5G network in a number of cities to familiarize the public and customers with the latest communication technologies. So far, 18 5G points have been provided expertise In 13 major cities in Indonesia.
In addition, 5G trials and applications have been conducted at Mandalika MotoGP, the Jakarta Formula E electric car race, as well as 3.5GHz 5G symbiosis trials with Fixed Satellite Service (FSS) It was started by KOMINFO, XL Axiata, BRI and Telkom University.
“In the near future, the XL Axiata will also roll out 5G at the G20 event,” Jedi said.
To date, the XL Axiata network is spread across 34 counties. Some networks have infiltrated and served people in remote areas and located on national borders. In total, there are more than 149 thousand BTS, of which 88 thousand are 4G BTS network the basic The optical network has a length of more than 130 thousand km, which supports the strength of the XL Axiata network, serving about 57 million customers in various regions in Indonesia.
source : XL Axiata | Editors: Saud Rosadi
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