Sony officially backs off PS Plus discount scandal, says it was a mistake

Update #3: News PS Plus Upgrades in Asia would likely erode any historical rivalries that resonate around the world, and it has. Sony was forced to issue a statementwhich claims that this was a technical bug that has now been resolved:

We’d argue that the only mistake here was that the company was caught, but at least their response was quick.


Update #2: After effectively recognizing that its purpose is to eliminate the historical antagonisms of those looking to upgrade files PS Plus Memberships, it’s starting to look like Sony has slipped. The company, which may have felt a massive backlash, has made some adjustments to its upgrade account tool, ignoring any previous deals that may have been tapped.

Two photos from one user in Thailand show the change:

Let’s hope the company has seen meaning and that’s the last we hear about this, because this whole unfortunate story was sickening to say the least. Those of you with stacked subscriptions will still have to pay the full term up front if you want to upgrade.


Update #1: A Sony support email from a Hong Kong employee, spotted by ResetEra, appears to confirm that the platform owner will eliminate discounts on previously purchased subscriptions when users look to upgrade PS Plus Memberships. While some have argued that this may be a mistake and that the organization will never stop at such a low level, the translated correspondence suggests differently.

The message, as reported by Google Translator, explains: “If you need to upgrade to a second or third tier of membership, you must make up the difference in the previous reduced price first to return to the regular price. For example: PS Plus one-year membership was H$308. Hong Kong and the discounted rate is HK$187.60, so the difference is HK$120.40 divided by the number of months left.”

Therefore, those with stacked subscriptions will not have to pay the full term of their membership up front to upgrade, but any discounts they previously received will also be cancelled. to brag! We contacted Sony yesterday to try to get clarification on whether this policy will apply in the West but have not received any comments yet.

We sincerely hope that the company will strive to correct this before launching next month.


Original story: Sony has roughly two weeks to avoid a gale of epic proportions in the West, assuming news from Asia will be consistent here. the new PS Plus It launched in countries like Hong Kong and Taiwan overnight, but local gamers are just pissed off at the way the platform holder is handling promotions. Effectively, it eliminates any discounts that memberships may have been purchased with, and charges upfront fees to upgrade stacked subscriptions.

All this led to a $100 quote from some users to upgrade from the swamp level PS Plus Basic to PS Plus Extra or PS Plus Deluxe (alternative version of PS Plus Premium Available in countries that do not have cloud streaming functionality). It is worth noting that such cases will be limited because the frankly frightening numbers only apply to people who have hoarded subscriptions several years into the future, but the reaction would be massive if this also happened in the US and Europe. Those who stack subscriptions are, after all, likely to be the most dedicated, loyal, and vocal customers.

To further expand on what irritates Asian gamers, those with an active PS Plus Essential membership in, say, 2026 are being priced for a full four years to upgrade to PS Plus Extra or PS Plus Deluxe. There is no way to upgrade for a year, for example, and then go back to PS Plus Essential once that period has expired. Sony will charge you a difference for the upgrade, but some of the upfront fees that are shared are massive.

To make matters worse, the Japanese giant is eliminating historical discounts on subscriptions purchased through PS . Store. So, for example, if you buy your membership while it’s on sale and then choose to upgrade, it will increase the price difference to undermine the savings you originally earned. This basically means that it retroactively cancels any deals he may have made on subscriptions in the past – unimaginableIs that true.

There is enough evidence online to confirm that all of this is happening, now, in Asia – but, of course, things could be approached differently in the West. We’ll contact Sony and try to get confirmation on how they address this issue in North America and Europe, and we’ll update when or if we hear back. If that’s the path the company planned to take, it’s probably a good thing that it adopted a sporadic launch, because it has a few weeks to correct course before it has massive bang for the buck.

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