Fact Sheet: President Biden and Vice President Harris Cut High-Speed ​​Internet Costs for Millions of Americans

Biden-Harris administration secures commitments from 20 internet providers to lower prices and increase speeds

High speed internet is no longer a luxury – it is a necessity. But many families don’t lack high-speed internet because of the cost or have to cut back on other necessities to make their monthly internet service payments. Lowering prices — including the cost of high-speed internet — is President Biden’s top priority. Today, President Biden and Vice President Harris announce that they have secured private sector commitments that will lower the costs of high-speed Internet for millions of American families.

As part of the Bipartisan Infrastructure Act, the president and vice president worked with Democrats and Republicans to create the Affordable Connectivity Program (ACP), which allows tens of millions of American families to reduce their Internet costs by up to $30 per month (or $75/month at tribal lands). To ensure the most efficient use of those public dollars and to provide families with maximum cost savings, the Biden-Harris administration secured commitments from 20 leading Internet service providers — covering more than 80% of the US population across urban, suburban and rural areas — to either increase speeds or lower prices. , and ensuring that they all offer high-speed, high-quality internet plans for ACP-eligible families for no more than $30 per month.

From large providers like AT&T, Comcast, and Verizon serving dozens of states, to smaller providers serving rural areas like the Jackson Energy Authority in Tennessee and The Comporium in North Carolina, the commitments will allow tens of millions of ACP-eligible families to get high-speed Internet without Cost.

The Biden-Harris administration is also launching a comprehensive effort to ensure that as many ACP-eligible families as possible benefit from this new program by:

  • GetInternet.gov launched: GetInternet.gov is a simple, easy-to-use website that contains details of how Americans can register with the ACP and find participating Internet providers in their area.
  • Reaching Eligible Families Through Federal Agencies: Households are eligible for ACP based on their income or through their participation in one of several other federal programs, such as Pell Grants, Medicaid, or Supplemental Security Income. The agencies that run these programs will coordinate efforts to reach families eligible for the ACP through the programs they help manage. For example, the Social Security Administration will send an email to all 1.6 million Supplemental Security Income recipients who have a “My Social Security” account, letting them know that they qualify for the Affordable Connection Program.
  • Partnership with countries and cities: The department is collaborating with states and cities to spread the word, too. For example, Michigan, Massachusetts, Philadelphia, Mesa, Arizona, and New York will send text messages to millions of eligible families.
  • Cooperation with public interest organizations: Public interest organizations, including the United Way, Goodwill, Catholic Charities USA, and UnidosUS, will train their national networks to conduct direct registration and outreach processes. Propel, a mission-driven financial technology company, will provide information via the Providers app to connect more than 5 million low-income families with the program.

Today’s announcement is just one part of the president’s strategy to lower the cost of high-speed internet for all Americans. New grant programs that provide tens of billions of dollars to build broadband infrastructure will require providers to offer affordable Internet options. New rules will soon require providers to display a “broadband feed label” that will make it easier to compare store for the best deal online. The Federal Communications Commission (FCC) has adopted rules to ban intimate deals between internet providers and landlords that restrict the internet options available to the millions of Americans who live in apartment buildings. The president’s competition agenda is focused on providing Americans with more good options for internet service where they live – leading to lower prices and higher quality of service.

Affordable Delivery Program (ACP)
President Biden and Vice President Harris worked with Democrats and Republicans to create the Affordable Connectivity Program (ACP) — the largest high-speed Internet affordability program in our nation’s history. Experts estimate that 48 million families — or roughly 40% of households in the state — qualify for an ACP either because their income is at or below 200% of the federal poverty level, or because a family member meets one of the other lower criteria:

  • Participate in one of the following programmes:
    • Supplemental Nutritional Assistance Program (SNAP), formerly known as Food Stamps
    • Medicaid
    • Women, Infants, and Children (WIC) Supplemental Nutrition Program
    • Supplemental Security Income (SSI)
    • Federal Public Housing Assistance (FPHA)
    • Veterans’ Pensions and Survivors’ Benefit
    • Free and discounted school lunch program or school breakfast program, including US Department of Agriculture (USDA) Community Eligibility Schools
    • Federal Pell Grant (received in the current award year)
    • Lifeline
    • Some tribal assistance programmes, including the Bureau of Indian Affairs, Public Assistance, Head Start Program (families meeting an income-only qualifying standard), Tribal Temporary Assistance to Needy Families (Tribal TANF), and Indian Reserve Food Distribution Program
  • Meets the eligibility criteria for the current Low Income Internet Program of the participating broadband provider.

Under the terms of the ACP, eligible households who enroll in the program will receive a discount of up to $30 per month on any Internet service plan offered by a participating provider. Households in tribal lands are eligible for a discount of up to $75 per month. To date, more than 1,300 ISPs are participating in the program, and more than 11.5 million households have signed up for ACP benefits.

New private sector commitments
To make the most of this program, the Biden-Harris administration required participating ISPs to either lower rates or raise speeds to provide ACP-eligible families with a high-speed internet plan of no more than $30 per month. For these purposes, the administration considers a high-speed plan as a plan that provides download speeds of at least 100 Mbps everywhere that the provider’s infrastructure is capable of. That’s fast enough for a typical family of four to work from home, do schoolwork, surf the web, and stream HD shows and movies. In addition, the administration required service providers to offer such plans without fees and without data limits.

For example, as part of this initiative, Verizon lowered the price of its Fios service from $39.99 a month to $30 a month for a plan that offers download and upload speeds of at least 200 Mbps, and Spectrum doubled the $30 speed. /month it allows ACP participants from 50 to 100 Mbps (download).

Each of the following companies has committed to offering at least one high-speed plan to all families eligible for the ACP program for $30 per month or less, with no additional fees and no data caps.

These companies serve urban, suburban, and rural communities across the country. Collectively, they provide high-speed Internet services in areas where more than 80% of the US population lives, including nearly 50% of the rural population. The Biden-Harris administration is grateful for the efforts of these companies, and encourages additional Internet service providers to join in this effort to bridge the digital divide by offering high-speed, low-cost plans.


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